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Telco Operators: Meeting Consumer Expectations With Sustainable Energy Practices
 

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Responsible for delivering telecommunications services to consumers, telco operators are facing a dual challenge: meeting growing consumer demand for faster and more reliable services while reducing energy consumption and emissions.

Rising data demand and IoT connectivity

Telco operators, the companies that deliver telecom services directly to consumers, are often the frontline in this growing energy conundrum. As they meet rising customer expectations for faster, more reliable services, they also face increased scrutiny from regulators, investors, and consumers to reduce their environmental impact. These players are key enablers of IoT, providing connectivity for millions of smart devices. With IoT adoption surging, telco operators must handle massive amounts of data, placing further strain on data centers and network infrastructure. This leads to greater energy use across the entire value chain, from data centers to network infrastructure.

Customer expectations, service optimization and sustainable operations

To deliver personalized and seamless digital experiences, telco operators rely heavily on big data, AI, and machine learning. These advanced technologies require substantial computational resources and energy. As customer demand for high-quality services grows, telco operators are under pressure to scale their operations sustainably.

Operators must navigate these challenges by investing in energy-efficient technologies, streamlining their network infrastructure, and exploring renewable energy sources. The adoption of AI-driven optimization techniques can not only enhance network performance but also reduce energy consumption and operational emissions.

Addressing the impact of rising energy costs in telecom operations

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Companies in each area of the telco value chain are affected by the rising global costs of energy. Recent energy price hikes have hit the telecommunications sector hard, compounding the increased energy use involved with building out networks, traffic growth, and the ongoing transition away from legacy technologies. Energy spending was already a significant cost factor for telecom operators, at up to 5 percent of revenue reporting in 2023, before recent price hikes (McKinsey & Company, 2023). In the last few years, though, large operators have seen their energy cost increases outpace sales growth by more than 50 percent. Yet even as they set ambitious decarbonization targets, operators’ responses to rising energy-related costs have been muted so far, constrained by operational and organizational limitations.It is possible for telcos to achieve significant savings on energy, by combining analytics, procurement, and technology shifts with the right vision, and organizational strategy. Research by McKinsey shows that companies can achieve 15 to 30 percent savings in energy cost by using a holistic approach that combines technology solutions with site and equipment optimization, pricing, and operational levers to create substantial and sustainable change.

Decarbonization Strategies

To effectively reduce their carbon footprint, telcos must integrate multiple and often interconnected strategies:

Scope 1: Reducing Direct Emissions

To minimize direct (Scope 1) emissions, telcos can focus on using cleaner fuels and improving energy efficiency within their operations.

Scope 2: Reducing Indirect Emissions from Energy Use

Reducing Scope 2 emissions, which come from the electricity telcos purchase, involves transitioning to renewable energy sources.

Scope 3: Addressing Value Chain Emissions

To tackle Scope 3 emissions, telcos must engage with their suppliers and offset any residual emissions.

There are also viable financial options telcos can leverage to invest in decarbonizing their value chain:

The challenge of providing fast, reliable data without downtime, while moving toward a low-carbon future, is increasingly critical. The Telco industry can make impactful strides by adopting decarbonization strategies that are both effective and sustainable. 

STRIVE by STX partners with companies to deliver tailored decarbonization solutions. Reach out to learn how we can support your business in achieving its climate goals.

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